Job Opening - Customer Success Engineer (Full Time Internships)

Follow the differents steps and JOIN US !

About Us

Aptivio is a SaaS Start Up, which ambition is to help sales reps excel at their jobs, by providing them with Real Time Opportunity Discovery for B2B Sales.

Our solution, an Intelligent Market Monitor using state of the art AI technologies, is made to help our customers succeed and adapt to the market volatility.

We are now looking for talents willing to create and make their own value in a fast growing environnement, made for the future.

What Defines Us

A multicultural company, where you’ll be collaborating with people all around the world (New York, Paris, Hong Kong, San Francisco, and more)

We believe in people's power. Once joining our team, a new comer is given as much responsibilities as anyone else, as long as we are following the same common goal.

A trustful network of Customers (BNP, Engie, Goodyear,…) and partners (Capgemini, Sia Partners, Oracle Cloud, SAP Cloud) who already believe in our product.

Job Description

As a Customer Success, you’ll be at the nuclear reactor of the company. Your role will be to be the bridge between our Customers and every team in the company, from sales to data engineer.

You will be responsible for the successful implementation of our solution (at named account).

Your Missions

Regular meetings with both International clients and our internal team.

Get a good understanding of our customers markets and strategic issues.

Analyze customer health metrics, run NPS and gather other feedback via HubSpot Live Chat and Support Mailbox. 

Provide product insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base .

Your Profile

University / Business or Engineering School Graduate / Student – Bac +4/Bac +5 

Good understanding of modern technologies and strong appetite for the digital world.  

Excellent writing and speaking skills in English (French is a plus)

Driven by team work as well as autonomous multi-tasking

What We Offer ?

Great office in Paris La Defense

A united team where fun have always it’s place

A challenging and fast-learning environment 

Ready to Join the Team?

Fill out the application form below.